
Client

About Client
Maitrics represents an innovative, forward-thinking startup dedicated to transforming the brand analytics market by constructing a scalable platform that measures and compares brand reputation and campaign performance across competitors. Its mission is to deliver actionable AI-powered recommendations, backed by seamless user interfaces designed for beauty and simplicity. The team remains deeply committed to creating the most exquisite user experiences possible, harnessing third-party data in conjunction with AI technologies to extend beyond mere dashboards.
Industry
MarketingResources
Brand Benchmarking using Agentic AI改善
Challenge
Maitrics had the vision, the product instinct, and a team of highly capable builders and marketeers — but two constraints were holding them back. First, as a small team, they simply didn't have the bandwidth to build production-grade AI infrastructure while simultaneously developing their brand intelligence product and going to market. Second, while they knew what they wanted their platform to do, they lacked deep expertise in AI services on AWS — the specific architectural patterns, agent orchestration frameworks, and operational tooling needed to turn their prototype into a scalable, production-ready system. They needed a partner who could move fast, build right, and leave them self-sufficient.
Solution
We embedded alongside Maitrics' team to design and deliver a production-ready multi-agent AI platform on AWS in less than 10 weeks. The system replaces their prototype workflows with four autonomous agents — orchestrated through Amazon Bedrock AgentCore Runtime and LangGraph — where a Supervisor Agent intelligently routes requests to specialized sub-agents for data extraction, analysis, and report generation.
Critically, this wasn't a "build and hand over the keys" engagement. Every architectural decision, pattern, and template was documented for Maitrics' team to own and extend independently. The serverless infrastructure scales automatically with demand, an embedded evaluation framework validates every AI output for accuracy and coherence, and full observability through CloudWatch and CloudTrail gives the team the operational intelligence to make their own scaling and pricing decisions going forward.
Results
Speed to market
Production-ready platform delivered in 10 weeks, compressing what would have taken the team considerably longer working alone
Team capability uplift
Maitrics' internal team independently extending the platform post-engagement using documented patterns and templates
Scale readiness
Platform supports thousands of concurrent sessions on serverless infrastructure with no fixed capacity provisioning
Quality at scale
100% of AI-generated insights pass automated validation for accuracy, coherence, and safety
Operational visibility
Full per-query cost attribution and performance monitoring enabling data-driven business decisions
Details
A Bandwidth and Knowledge Gap — Not a Capability Gap
This is an important distinction. Maitrics weren't struggling because they lacked talent — their team of builders and marketeers had a clear product vision and the skills to execute across product development and go-to-market. The constraint was twofold: a small team can only do so many things at once, and building production-grade AI systems on AWS is a specialist discipline. The real risk wasn’t building the wrong thing - it was moving too slowly, or creating something that worked in a prototype but failed under real client demand. Maitrics needed to compress their timeline without cutting corners on the architecture that would underpin their entire business.
Agentic Architecture
The core design decision was a supervisor-based multi-agent system — a pattern that goes well beyond single-model prompt engineering. The Supervisor Agent interprets user intent, decomposes complex brand intelligence requests into sub-tasks, and delegates to the right specialist agent. Four agents operate within the system, each reasoning independently within its domain while maintaining workflow coherence through persistent state managed by LangGraph. Agents autonomously decide which tools to invoke and execute their workflows without human intervention — delivering analytical sophistication that a single-agent approach simply couldn't match.
AWS Infrastructure
The platform runs on fully serverless AWS architecture. Amazon Bedrock provides the underlying model capabilities, while Amazon Bedrock AgentCore provides the service layer for deploying and operating agents, including runtime and gateway components; orchestration is then implemented within that layer using tools such as LangGraph. Serverless was the right call for a company at Maitrics' stage: no upfront capacity provisioning, pay-per-use economics, and the ability to absorb traffic from a handful of sessions to thousands without re-architecture. This gives Maitrics room to grow without infrastructure becoming a bottleneck again.
Quality Assurance & Evaluation
Every AI-generated response passes through an embedded evaluation framework built on Amazon Bedrock AgentCore Evaluations. Outputs are automatically assessed for accuracy, coherence, and safety before delivery — not as a post-hoc audit but as inline validation. For a company staking its reputation on the quality of AI-generated brand intelligence, this was non-negotiable. It means output quality stays consistent whether Maitrics is serving ten clients or ten thousand.
Observability & Cost Intelligence
CloudWatch and CloudTrail provide end-to-end visibility into performance, error rates, latency, and infrastructure costs. For a small team making critical decisions about pricing, feature investment, and when to scale, this operational intelligence is as valuable as the platform itself. Per-query cost attribution means Maitrics understands exactly what it costs to serve each client and each analysis type.
Built to Hand Over
The entire engagement was designed around Maitrics' independence. Every component follows documented patterns and templates — adding new agents, integrating new tools, or extending evaluation criteria doesn't require deep architectural knowledge or calling us back. The 10-week phased delivery meant Maitrics could start client testing on early components while later stages were still in development, further compressing their time to market. The goal was always to multiply the team's existing capabilities, not create a dependency.